LEGAL INFORMATION

Cancellation & Refund Policy

Last updated: August 29, 2026

Deep Philly is currently in an early, prototype stage. This policy explains how cancellation and refund terms will be communicated as paid offerings become available.

Experience Profile submissions

Submitting a Build My Philly Experience Profile by itself does not create an automatic paid purchase obligation unless the website clearly states otherwise at the time of submission.

Future paid offerings

Before a customer makes a paid purchase, the applicable cancellation and refund terms will be clearly disclosed. Those terms may address cancellation periods, refund rules, deposits, rescheduling, and no-show policies for the specific offering.

No invented terms

Deep Philly does not currently publish fixed refund deadlines, cancellation fees, or nonrefundable deposit amounts for future offerings. This page will be updated with the actual terms before paid products or services are offered.

Third-party purchases

If Deep Philly provides a recommendation or link to an independent restaurant, attraction, ticket provider, transportation service, hotel, or other business, any purchase is subject to that third party’s cancellation and refund policies. Deep Philly is not responsible for third-party cancellations, refunds, products, or services.

Contact

For questions about this policy, contact [email protected].